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Welcome

Welcome and congratulations on obtaining your new merchant bankcard processing account! Your decision to accept credit, debit, EBT, gift or commercial cards as a valid form of payment offers a valued service to your customers.

Bankcards (MasterCard or Visa) are the most popular type of payment cards - 79% of U. S. households have one and find them convenient, fast and flexible. It is also a good business decision, since studies indicate that people who use credit and debit cards can be among your best customers.

When you offer your customers the payment flexibility that MasterCard and Visa cards represent, you are taking an important step in offering customer service, while opening your doors to increased sales volume.

When you accept payment with credit, debit, EBT, gift and commercial cards, you gain a competitive edge, as well as maintain a positive image, and have the potential to increase your bottom line.

We want you to be comfortable with your card acceptance program and take advantage of all its features to help your business grow and prosper. The information in this guide has been provided to supplement your merchant agreement and will assist you in the operation of your program.

We've included answers to the questions most frequently asked by card-accepting businesses like yours. If you have additional questions not covered in this guide, we encourage you to call and talk with your ISO Customer Service representative.

Our goal is to provide you with a card acceptance program that is designed to grow with your business. Your comments and ideas help us to constantly develop new ways to meet your needs.

* Source: The Nilson Report: March 2000



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